People & Roles

Help each employee know what matters today

People & Roles combines responsibilities, goals and training requirements with agents that prepare onboarding and development work in My Day, each person’s daily work list.

People & Roles overview

The working knowledge behind the role description

HR records show job titles and reporting lines. Managers know what good work looks like, which skills need practice and which responsibilities should shape an employee’s day.

Roles and responsibilities

The real org chart and role requirements, including the procedures and systems each position uses.

Goals and daily priorities

How company priorities become individual goals and determine what belongs in each employee’s My Day.

Coaching and development

The evidence and agreed actions behind development plans, with visibility governed by company policy.

Training and qualifications

The learning path and required certifications for each role, including renewal dates and backup coverage.

Hiring and role changes

How people are hired and onboarded, with access requests and knowledge transfer when responsibilities change.

Worked example

A new shipping employee’s My Day

The role record and checklist set the learning sequence. The senior shipping clerk’s captured tip adds a second export-pallet check before the manifest is closed.

Ask CompanyOSIllustrative example
Question · New hire · Shipping

I start in shipping on Monday. What should be in My Day?

Proposed work

My Day starts with the documented week-one tasks: • Read the carrier-booking, export-packing and manifest procedures. • Complete two shadow shifts with the senior clerk. • Check export pallets twice before closing a manifest. Ask the supervisor to confirm access and readiness before working independently.

Sources used
  • Record or approved rule
    Role SH-01 · Role register

    Shipping-clerk responsibilities and access needs. The supervisor confirms training readiness; Technology handles approved access changes.

  • Record or approved rule
    Shipping week-one checklist · Onboarding register

    Read carrier-booking, export-packing and manifest procedures, then complete two shadow shifts.

  • Captured team knowledge
    Practical tip · Captured from the senior shipping clerk

    Check export pallets twice before closing the manifest to catch label errors.

Prepared for review. The responsible person approves changes under your company’s authority rules.

Two people examining printed drawings at a workbench

New hires and development plans need consistent follow-through

When goals and training live in separate files, employees may not know what to focus on next. CompanyOS brings agreed actions into My Day and helps managers follow up; employees see their coaching evidence first, and employment decisions remain with people.

Work your team can review and use

  • Prepare role-specific onboarding tasks in My Day
  • Connect daily priorities to agreed responsibilities and goals
  • Draft development actions for the employee and manager to agree
  • Review progress evidence and upcoming coaching check-ins
  • Flag required training and knowledge-transfer needs

Let’s start with one recurring problem.

Bring an onboarding step or development action that keeps falling through. We’ll look at what belongs in the employee’s daily work list.